Remote Support

Accounts & Billing

Invoices, payment details and your MyToolbox account.

11 guides

How do I access MyToolBox?How to get into MyToolBox, our customer portal.
How do I pay my invoices manually?Pay an invoice yourself from your customer toolbox.
How do I update my payment details?To keep your invoices paid and up to date we recommend keeping your payment details current. You can update your payment details yourself through…
How to add an authorized contactAdd someone as an authorised contact on your account in the customer portal.
How to cancel your servicesIf you need to cancel your services the best way is to open a ticket requesting the cancellation.
How to update your account detailsUpdate your contact and account details in the customer toolbox.
How to view your list of Domains, Products and Services with Perth Web HostingSee all your domains, products and services with us in the customer toolbox.
Our standard fees and chargesHere is a list of the standard charges for services we provide:
Logging in to MyToolboxMyToolbox is your client area: services, invoices, domains and support tickets in one place.
What’s in your welcome emailThe details we send when your hosting is set up, and what each one is for.
Updating your payment detailsChange the card used for renewals, or pay an invoice now.

Still stuck? That’s what we’re here for.

Talk to our Perth team, Mon–Fri 8:30am – 5:30pm AWST.

Submit a ticket →Call 08 6365 4522